odds96 cricket Privacy Policy
This document clearly explains how your personal information is collected, where it is stored, and how it is kept secure.
Table of Contents
Introduction and Scope
odds96 cricket is an online sports betting and casino platform that provides services in Bengali for Bangladeshi users. This Privacy Policy ("Policy") applies to all services offered through the https://odds96cricket.cam website and its Android and iOS apps.
This Policy explains how odds96 cricket collects your personal information, the purposes for which it is used, where and how it is stored, and under what circumstances it may be shared with third parties. By using this website or app, you are considered to have agreed to the terms of this Policy.
This Policy should be read together with our Terms and Conditions, and both documents complement each other. Where any ambiguity arises, the two documents will be considered together.
Data Collection
odds96 cricket collects user information in various ways. The following types of information may be collected:
2.1 Information You Provide Directly
Information you provide when registering an account, making a deposit or withdrawal, claiming a bonus, or using support services:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device identification details
- Browser and operating system type
- Site access time, session duration, and page navigation data
- Gaming history, betting activity, and transaction logs
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
Information about you may be received from payment gateways, identity verification services, and fraud detection partners. This information is used solely to ensure the security and legitimacy of the service.
Purpose of Data Use
Collected information is used for the following purposes:
- Account Management: For registration, login verification, and account security.
- Payment Processing: Secure processing of deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Identity Verification: To confirm the account holder's age and identity, which is essential for maintaining a responsible gaming environment.
- Customer Support: To resolve issues and handle complaints via 24/7 live chat and email.
- Promotional Communication: To inform you about bonuses, tournaments, and other offers — but only with your consent.
- Fraud Prevention: To detect suspicious transactions and account activity and ensure platform security.
- Service Improvement: To analyse and improve platform performance and user experience.
- Legal Obligations: To meet applicable legal requirements and respond to requests from competent authorities.
odds96 cricket never sells your information to third parties or distributes it without authorisation.
Data Storage and Security
odds96 cricket uses industry-standard security measures to keep your personal information safe. All data is protected during transmission using SSL (Secure Sockets Layer) encryption.
4.1 Technical Safeguards
- End-to-end SSL/TLS encryption
- Encrypted storage in secure data centres
- Two-Factor Authentication
- Regular security audits and vulnerability testing
- Unusual activity detection system
4.2 Retention Period
Your information will be retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations. Transaction records are generally kept for an extended period.
Sharing Data with Third Parties
odds96 cricket may share your information with selected third parties in the following limited circumstances:
5.1 Service Provider Partners
Necessary information is shared with the following types of partners to operate our services:
- Payment processing organisations (bKash, Nagad, Rocket, and bank partners)
- Identity verification and KYC service providers
- Fraud detection and cybersecurity organisations
- Game software providers (including Pragmatic Play, Evolution, JILI, PG Soft, and others)
- Cloud hosting and data centre services
5.2 Disclosure Required by Law
Information may be disclosed in response to a legal order or directive from a competent court or law enforcement authority. In such cases, odds96 cricket does not disclose any information beyond what is legally required.
5.3 Advertising and Analytics
Anonymised analytical data may be sent to third-party analytics tools to monitor site performance and support service improvement. You cannot be directly identified from this data.
Cookies and Tracking
The odds96 cricket website uses cookies and similar technologies that help improve the user experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions, store security tokens, and operate core platform functions. Disabling them will disrupt the site's core functionality.
- Functional Cookies: Used to remember your preferred language, theme, and other settings.
- Analytics Cookies: Help understand which pages of the site are used most and support service improvement.
- Advertising Cookies: May be used to show you relevant ads based on your interests.
6.2 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies will prevent you from using many features of the site.
User Rights
You have the following rights regarding your own personal information:
- Right to Access: You can request to know what information odds96 cricket holds about you.
- Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though some data may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you can request that processing of your information be limited.
- Right to Portability: You can request to receive your data in a structured, readable format.
- Right to Object: You can object to your information being used for marketing or profiling purposes.
To exercise these rights, contact our support team. We will make every effort to respond to your request in a timely manner.
To learn more about responsible play and to view the Responsible Gaming Guidelines, where you can find details on managing your own account.
Account Closure and Data Deletion
If you wish to permanently close your odds96 cricket account, contact the support team. Before your account closure request is processed:
- All pending withdrawals must be completed.
- Any active bonuses in the account will be cancelled.
- If identity verification has not been completed, it must be done first.
Even after account closure, certain information will be retained for a defined period for legal requirements and fraud prevention purposes. Once that period ends, your information will be securely deleted or anonymised.
Privacy of Minors
odds96 cricket strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect information from anyone under 21.
If we find evidence that a user is under 21, their account will be closed immediately, all transactions will be considered void, and their information will be deleted appropriately.
If a parent or guardian believes their child or dependent is using this site, please notify our support team immediately.
Policy Changes
odds96 cricket may update this Privacy Policy from time to time. Revisions to the Policy may be necessary due to changes in the service, the use of new technologies, or legal changes.
For important changes, a notice will be sent to the registered email address or clearly stated on the main page of the site. Continuing to use the site after a change takes effect means you have accepted the updated policy.
You can check the "Last Updated" date at the top of this page to see when the policy was last changed. It is a good idea to review this page regularly. You can view detailed information about our platform.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, or if you would like to make a request regarding your information, please contact us:
- Live Chat: Available 24/7 on any page of the site.
- Email: [email protected]
Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
For answers to common questions, check our FAQ section, where you will find answers to many common questions.